Privacy Policy

Konnect Financial Privacy Policy

At Konnect Financial we are committed to respecting your privacy through our Site and Services. We are committed to protecting the privacy of visitors to our Site in accordance with the following relevant legislation

 

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact at enquiries@konnectfinancial.co.uk.

Who we are?

Konnect Financial Ltd are a trading style of Konnect Financial Ltd which are Commercial Finance Brokers based in Thatcham. We act as an Introducer/Advisor/Broker/Intermediary for our customers. Konnect Financial Ltd are Authorised and Regulated by the Financial Conduct Authority. FRN 706979

How Do I Agree to the Privacy Policy?

This Privacy Policy is an integral part of Konnect Financial’s Terms and Conditions. Accordingly, when you browse and use the Site, you automatically agree to our collection, use, and disclosure of your confidential information in accordance with this Privacy Policy and the Act. If you do not agree or are not comfortable with any part of this Privacy Policy, you should not use the Site or the Services. Any personal data you provide to Konnect Financial, whether now or in the future, will be used for the purposes of: fulfilling any requests for information; targeted marketing and/or surveys; dealing with your feedback; quality assurance or research.

What Types of Information Does Konnect Financial Collect From its Users?

Personal Information– We collect Personal Information from our users which can be used to easily identify our users, such as your name, title, company, address, email, office and mobile phone numbers.

Non-Personal Information– We collect “non-personal” information from our users which cannot be readily accessed, and is necessary to personally identify our users, such Non-Personal Information to include types of internet browsers, URLs of previous websites visited, ISP and operating systems, and IP Addresses.

Site Tracking- This site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

 

How and When Does Konnect Financial Collect Personal and Non-Personal Information?

Providing Information to Us – When you create a user account (“Account”) we collect Personal and Non-Personal Information required for the Account set up process.

Communications With Us – If you communicate with us regarding the Site and our Services, we will collect and retain any information that you provide to us in any such communication(s).

Third Party Links and Social Media Platforms – The Site may offer links to other websites. Other websites have their own terms of use and privacy and security policies. If you choose to visit one of these sites, you should review the policies that govern that particular site.

How Does Konnect Financial Use Personal and Non-Personal Information?

Personal Information – Your Personal Information collected by us is kept confidential and is processed for the purposes of providing the Services, and maintaining, evaluating, and improving the Site by Konnect Financial and its affiliates, as well as for verifying your identity, and providing user support. Your Personal Information is also processed by Konnect Financial, and may be processed by its affiliates, for the purposes of communicating promotional and informational materials.

Non-Personal Information – We use non-personal information to track your use of the Site and/or the Services and for other internal purposes, in particular to provide for, maintain, evaluate, and improve the Site and the Services.

We may share Non-Personal Information with affiliated companies, and third parties, for their use in ad serving and marketing. This Privacy Policy does not extend to affiliated companies and their collection, use, and sharing of such information.

With this policy you agree that

  • we may disclose your information to third parties, lenders including unsecured or secured, brokers, suppliers, funders, insurers, members of our group, agents, sub-contractors and carefully selected organisations so that they can provide their products and services;
  • market to you our products and services, or those of our selected third parties;

If you do not wish your data to be used in this way, or you wish to opt out of receive any marketing information from Konnect Financial Ltd, you may do so at any time by e-mailing enquiries@konnectfiancial.co.uk

How Does Konnect Financial Protect My Personal Information?

Personal Information – we use only the best, up to date, methods to protect your Personal Information from unauthorized access or disclosure. All Personal Information is transferred from and to our Site using the latest encryption technologies (SSL). Whenever we obtain Personal Information we use the most suitable physical, electronic, and managerial procedures to secure such Personal Information. Konnect Financial maintains a secure server (SSL) in accordance with industry standards and applicable data protection regulations; however, no computer system is inviolate and we cannot guarantee the absolute security or confidentiality of information transmitted to the Site and you hereby acknowledge and assume the risks relating to any such communication.

How long we keep it

We are required under DPA/GDPR to keep your basic personal data, such as name, address, contact details, ID & other personal data for a minimum of 6 years, after which time it will be destroyed. The information used for marketing will be kept with us until you notify us that you no longer wish to receive this information.

How Can I Make Changes To My Personal Data And/Or “Opt Out” From Receiving Promotional Communications?

You have the right to withdraw any consent you’ve given with respect to Konnect Financial’s use of your personal data. Further, you have the right to access your Account data and to modify or delete such Account data in the event your Account data, as stored by Konnect Financial, is incorrect or otherwise unlawful.

We may send you communications or advertising from Konnect Financial regarding our Site and/or Partner Services by electronic mail and/or mail. Should you wish to “opt-out” of receiving communications from us at any time please let us know by sending an email to enquiries@konnectfinancial.co.uk

What are your rights

If at any point you believe retained information is incorrect you can request to see this information and even have it corrected and possibly deleted. Providing you with this information is free of charge, but charges may apply for excessive requests.

If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.

Where relevant, you have the right to withdraw consent at any time and this means that we cannot process your data provided without your consent.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Our Data Protection Officer is Preeti Arora and you can contact them at preeti@konnectfinancial.co.uk.

Call Recording

Should you ring one of the phone numbers advertised on any Konnect Financial website your calls may be recorded to help us improve our service, to assist us in training, to evidence communication between us and in the interests of security. We also record some of the outgoing calls that we make for the above reasons. You may voluntarily give personal data to enable you to request information from us or provide feedback.

Cookies

A cookie is a message that is sent to your computer from a web server and stored on your computer’s hard drive. We use cookies for Analytics, Marketing and Session purposes. You can set your browser options so that you will not receive cookies and you can also delete existing cookies from your browser. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Services and/or Site.

Analytics – cookies are used to enhance your user experience and improve the performance of the Services and the Site.

Marketing – cookies are used by third party advertisers and to remarket our Services and Site.

Session – cookies are used for authentication purposes and to distinguish one user from another.

We do not store passwords or any other information about a user in a cookie that could identify such user, their location, their preferences or their financial activity.

Our Site may also include social media features and scripts, such as the Facebook Like button and widgets, or interactive mini-programs that run on our Site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the entity providing it.

Upon entering our Site, you will be asked via a pop up consent message to accept our cookies prior to your use of the Services and the Site in accordance with the new Cookie Law.

This Privacy Policy is updated as of March 2018.